Privacy Policy
How we protect and handle your personal information
Last updated: August 2, 2025
Our Commitment to Your Privacy
At CodeLanka Academy, we are deeply committed to protecting your privacy and safeguarding your personal information. This privacy policy explains how we collect, use, process, and protect your data when you interact with our website, enroll in our courses, or engage with our educational services.
We believe transparency is fundamental to building trust with our students and visitors. This policy complies with applicable data protection regulations and reflects our commitment to responsible data handling practices in the educational technology sector.
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number, and mailing address when you inquire about or enroll in courses
- Educational Background: Programming experience, career goals, and educational history to personalize your learning path
- Payment Information: Billing details and payment preferences for course enrollment (processed securely through trusted payment providers)
- Communication Records: Messages, feedback, and support interactions to improve our services and assist you effectively
Automatically Collected Information
- Website Analytics: Page views, time spent on pages, browser type, and device information to optimize user experience
- Cookies and Tracking: Technical cookies for functionality, analytics cookies for performance measurement, and preference cookies for personalization
- Location Data: General geographic location (country/region level) to provide relevant content and course recommendations
- Usage Patterns: How you navigate our website, which courses interest you, and learning progress to enhance educational content
Legal Basis for Data Processing
- Contractual Necessity: Processing necessary to provide educational services, course enrollment, and student support
- Legitimate Interest: Website analytics, course improvement, and educational content personalization
- Consent: Marketing communications, advanced analytics, and non-essential cookies (which you can withdraw anytime)
How We Use Your Information
Educational Services
- • Provide personalized course recommendations
- • Process course enrollments and payments
- • Deliver educational content and materials
- • Track learning progress and achievements
- • Provide student support and mentorship
- • Issue certificates and credentials
Communication & Support
- • Respond to inquiries and provide assistance
- • Send course updates and important notifications
- • Provide technical support for platform issues
- • Share educational resources and career guidance
- • Conduct satisfaction surveys and feedback collection
- • Send graduation announcements and alumni updates
Service Improvement
- • Analyze website usage to enhance user experience
- • Develop new courses based on student interests
- • Improve teaching methods and materials
- • Optimize website performance and functionality
- • Research trends in technology education
- • Enhance security measures and fraud prevention
Marketing & Outreach
- • Send information about new courses and programs
- • Share industry insights and career opportunities
- • Provide early bird discounts and special offers
- • Invite participation in events and workshops
- • Connect graduates with job opportunities
- • Build community among students and alumni
How We Protect Your Data
Technical Security Measures
- SSL/TLS encryption for all data transmission
- Encrypted storage of sensitive information
- Regular security audits and updates
- Firewall protection and intrusion detection
- Strong password requirements and multi-factor authentication
- Access controls and user permission management
- Regular data backups and recovery procedures
- Vulnerability scanning and security testing
Organizational Safeguards
- Staff Training: Regular privacy and security training for all team members handling personal data
- Data Processing Agreements: Contractual protections with all third-party service providers
- Access Monitoring: Detailed logging and monitoring of all data access and processing activities
- Incident Response: Established procedures for detecting, responding to, and reporting security incidents
Data Retention Policies
Student Records: Maintained for the duration of your enrollment plus 7 years for certification and transcript purposes
Marketing Data: Retained until you unsubscribe or withdraw consent, then deleted within 30 days
Website Analytics: Aggregated and anonymized data retained for up to 26 months for service improvement
Support Communications: Kept for 3 years to maintain service quality and resolve any ongoing issues
Your Privacy Rights
Access & Control Rights
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Right to Access: Request a copy of all personal data we hold about you
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Right to Rectification: Correct any inaccurate or incomplete information
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Right to Erasure: Request deletion of your personal data under certain circumstances
Processing Rights
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Right to Object: Object to processing based on legitimate interests or for marketing purposes
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Right to Restrict: Limit how we process your data while disputes are resolved
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Data Portability: Receive your data in a structured, machine-readable format
How to Exercise Your Rights
To exercise any of these rights, please contact us through our contact form with the following information:
- Your full name and email address associated with your account
- Specific right you wish to exercise and detailed description of your request
- Any supporting documentation or proof of identity as required
We will respond to your request within 30 days and may require additional verification to protect your privacy.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features on our website
- Disable cookies through your browser settings (see our Cookie Policy for detailed instructions)
- Contact us directly to request the deletion of any previously shared personal data
- Browse our educational content and course information without creating an account or submitting personal details
We respect your privacy choices completely. If you would like us to delete your data, please reach out to us using our contact form. We will process your request promptly and confirm deletion within 30 days. Some information may be retained as required by law or for legitimate business purposes such as course certification records.
Data Sharing & International Transfers
When We Share Your Data
- Payment Processors: Secure payment processing through trusted providers with industry-standard security measures
- Email Service Providers: Course notifications and educational communications through secure email platforms
- Analytics Services: Website performance analysis through privacy-compliant analytics providers
- Career Partners: With your explicit consent, job placement assistance through vetted industry partners
Data Protection Standards
All third-party partners are required to maintain the same high standards of data protection through:
- • Contractual data processing agreements with strict privacy requirements
- • Regular security assessments and compliance audits
- • Limitation of data access to only what is necessary for service delivery
- • Immediate notification of any security incidents or data breaches
- • Deletion of data when services are no longer required
Contact Us About Privacy
If you have any questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal data, please don't hesitate to contact us.
For Privacy-Related Inquiries
- Use our contact form for all privacy requests
- Response time: Within 72 hours for urgent matters
- All communications handled confidentially
What to Include
- Full name and contact information
- Detailed description of your request
- Proof of identity for security purposes